What We Do > reach | relationship | results

Grow your donors … Retain your donors …
Raise more with your donors

We make your donors your biggest supporters! Through high touch service anytime and any way, we connect your donor’s passion with your mission.

Our donor engagement and retention strategies are proven to deliver on your mission and business goals. All of our programs are based on four basic principles that donors want: Make it easy for me, add value for me, personalize my experience, and provide access anytime, anywhere and with any device.

Inbound Fundraising

Our fundraising program develops plans and executes on key engagement paths in order to drive higher donations.

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Educate your donors on the best way to support your mission

Donors that want to support your mission are often not aware of the best ways to do this.

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Three step mail strategy

Direct mail donors that choose to engage through the mail still want personalized connection with your organization.

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Monthly programs that drive lifetime value

Monthly donors are passionate and want to be connected to your mission so they can truly effect change.

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experienceONE: On Demand Service accessed any time and with any device

Our ON DEMAND program integrates physical and digital experiences.

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Donor Thank you Programs

We believe that we cannot thank our donors enough!

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Front of the Line Service

All donors are not the same, so why are we treating them all the same?

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In house Donor services Training Programs

Through our 20+ years of focusing on donors and what they want, we have developed an award winning training program.

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Donor experience program – Creating Raving FANS

We all know how intense and passionate sports fans are, imagine if your donors felt the same way about your mission and organization!

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How to turn a cost center into a revenue center

Traditional donor service teams have been viewed as internal cost centers and frequently the last department that the organization thinks of.

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Multichannel donor engagement

Studies have shown that people watch TV, while on their tablet and choose to use the phone to interact.

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Social programs that drive Social Ambassadors

Many of us are very good at doing social networks. We schedule messages that we believe are relevant to be sent out at certain times.

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Impact conversations that drive connection

We have all heard that donors want to understand what their donations are used for. Our team delivers impact conversations that not only inform, but educate.

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