Failing To Give Thanks: Prospects & Pitfalls in the Non-Profit World

These statistics show just how tough it is for organizations to retain donors and how the public sector isn’t going about it in the right way. The notion that it costs much more to secure a new customer than to retain an old one, which is fully understood in the corporate world, has somehow been lost […]
What Influences Giving? : Prospects & Pitfalls in the Non-Profit World

There is one question common to all donors regardless of their age, sex, race, or socioeconomic background. “How is my donation actually helping to make a difference?” A study conducted by Blackbaud research group showed that fifty-five percent of Gen Y and forty-four percent of Gen X say that seeing the direct impact of their contribution […]
From Fundraising to Donor Engagement: Prospects & Pitfalls in the Non-Profit World

Atul Tandon is an entrepreneur, humanitarian, author and adviser. He has worked in the consumer banking, e-commerce, humanitarian relief and development industries. In 2009, he was named one of the top fundraisers in the USA, and was a leading voice behind the worldwide ONE campaign. For two years, Atul Tandon was the Executive Director for […]
Donation By Generation: Prospects & Pitfalls in the Non-Profit World

Every generation gives differently. They give to different kinds of charities, different total sums of money, and towards different causes. So it’s important that non-profit organizations analyze the donor habits of Boomers, Gen Y, Gen X, and Civics in order to properly target and maximize donations of the current and future donor base. Blackbaud, a […]
Fundraiser Trends of 2015: Prospects & Pitfalls in the Non-Profit World

Fundraiser trends (aka what attracts donations) are constantly changing in our fast paced world. Today, donors expect the same great responsive service that the private sector provides. It’s an exciting time, as non-profit organizations shift in order to track these three fundraising trends to attract more donations, create convenience, and cater to the wants and […]
Public Sector Initiatives of 2015: Prospects & Pitfalls in the Non-Profit World

This year there are three major trends growing within the public sector. Non-profits should learn more about: Here are three key operational changes that will help your charity improve its branding, in-house management, and customer experience in 2015: 1. Integration of Corporate Channels Customer Relationship Management (CRM) is an in-house system that helps to manage […]
Donor Trends in 2015: Prospects & Pitfalls in the Non-Profit World

The way to engage with donors is constantly changing. One minute they want charts, graphs, and numbers, and the next minute they want personal stories from the field. One day calling donors on their landline is a great idea, and a few years later you’re told that mode of communication is outdated and ineffective. It’s […]
Philanthroship: The Evolution of Social Business
A social business is an umbrella term, due to its varied and multi-faceted nature. Within a business, it falls under many departments and processes. In his book, Social Business and the Future of Capitalism and Building Social Business, Professor Muhammad Yunus has defined a social business as an entity “created and designed to address a social problem”, […]
Social Media Marketing vs. Community Management

In recent posts we have talked a lot about social media, social media management, community engagement, community management, etc. But what exactly do all these terms mean? How do we differentiate these terms? Today we discuss the specific dissimilarities between ‘social media marketing’ and ‘community management’. It’s important to be able to define and differentiate […]
Storytelling Part III: The Most Effective Medium

In part one of our storytelling series, we discussed what storytelling entailed when sharing your brand withconsumers, and why it is important for your company. In part two we unpacked what kind of story you should tell in order to have the greatest impact and positively influence your customers. Now, in our third and final […]