Becoming Donor Centric: “I love Virgin Airlines

If you type, “I love Virgin Atlantic” into a search engine, you will get almost 80,000 hits. If you do the same for British Airways the number is only 50,000. This is exceptionally impressive given that British Airways has ten times as many planes as Virgin Airlines. People love Virgin Atlantic. Throughout the nooks and […]
Becoming Donor Centric: Looking at the Ritz-Carlton

The Ritz-Carlton Hotel Company operates eighty-seven luxury hotel and resorts in twenty-nine countries/territories across the world. The current company, founded in 1983, began its journey in Boston, Massachusetts before expanding the chain around the globe. Apart from providing a safe and luxurious space for visitors to stay and relax, the Ritz-Carlton provides an exceptional customer service […]